Jun 29, 2014 Why is my Poptropica freezing? After I catch the fish on Survival Island the game pauses and my courser turns to the blue loading symbol.After I catch the fish is the only time it freezes in during the Island. Oct 10, 2010  Okay so It will freeze in space and on islands on Astro-Knights.

Random Freezes While Playing Games on Windows 10

'I have recently upgraded Windows 10 from 32 bit to 64 bit and now my games are randomly locking up on me. The game freezes, with the sound looped (very short sample, so it just sounds like buzzing), and sometimes resumes after a second or two, other times stays locked up. The same happens with several different games, and not in particularly performance-heavy spots. I really hope someone here can help me with some ideas. Thank you very much in advance!!'

Solutions to Fix Computer Freezing When Playing Games:

How to Fix Windows 10 Computer Freezes When Playing Games

Unfortunately, the freezes occur almost randomly and without much useful feedback. This is not only frustrating but also makes it a lot harder to troubleshoot.

But the good news is, it can be fixed. This post provides you with four useful solutions to solve the freezing computer when playing games.

Solution 1. Cleanup Temp Files and Junk Files

To remove and clear useless junk files or big files, you can refer to professional file cleaner software for help.
If you need a simple guide, you can directly refer to clean up junk files for help.

Solution 2. Run System File Checker and Fix the Freezing Computer

Step 1. Right-click the 'Start' button and select 'Command Prompt (Admin)'.

Step 2. Type sfc /scannow into the Command Prompt window and press 'Enter' to run a full system scan.

Leave the Command Prompt to run – this may take between 5-10 minutes. After the process is finished at 100%, if everything goes well, you would get the message 'Windows Resource Protection did not find any integrity violations.' If you see a message 'Windows Resource Protection found corrupt files and successfully repaired them', it tells you that you have successfully repaired missing or corrupted system files in Windows 10 with SFC.

Solution 3. Updating all Device Drivers to the Newest

According to users, random computer freezing while playing games usually appears after Windows 10 update. And the reason might be incompatibility of hardware and drivers. To correct it, just update all device drivers.

Step 1. Click the 'Start' menu and click the 'Settings' tab.

Step 2. Click 'Update & security'.

Step 3. Select 'Windows Update' in the left pane and click 'Check for updates' (make sure you have an active Internet connection).

Solution 4. Perform a System Restore or a Clean Install of Windows 10

If your computer still freezes frequently and randomly when you are playing games or doing something else on Windows 10, you may try to either perform a system restore to roll back to the previous version or do a clean install of Windows 10 to find a fix.

Download and install EaseUS free backup software, then follow the steps below to back up your computer.

Step 1. Open EaseUS Todo Backup and select'File Backup'.

You may have a large amount of vital data to be protected as time goes on, such as documents, pictures, music, and videos, etc. It is always a good habit to have a backup on a regular basis. File Backup is one of the best choices for you to get over unexpected data loss.

Step 2. Select the files that you want to back up.

Step 3. Select a destination to save your backup of the selected files.

You'd better create the backup file in some other storage media or in some other drive. If not, there may be a risk of the backup file getting corrupted or destroyed.

Advanced backup settings are useful when you want to create a flexible and automatic backup plan.

The schedule is to create an automatic backup plan.

Backup options are to edit the advanced parameters.

Image-reserve strategy is to reserve the limited image as per image retention rule.

Advanced backup settings are for reference only but not a prerequisite for backup.

Step 4. Click 'Proceed' to execute your operation.

You may have problems playing Poptropica because your Flash Player has been disabled or is out of date. Don't worry! Follow the troubleshooting tips below to get back to your game. You may want to ask a parent or guardian for help.

Using Google Chrome?

Getting Flash to run using the latest version of Google Chrome can be challenging. Try these steps: Enabling Flash on Google Chrome

Using Mozilla Firefox?

You might need to update your Flash Player. Follow the troubleshooting tips below.

1. Check the status of your Flash Player.
   View your plugin status here: https://www.mozilla.org/en-US/plugincheck/
   Or try Adobe's Flash test page: http://www.adobe.com/software/flash/about/
2. If your version is outdated, then manually download and install the latest version of Flash Player from Adobe: https://get.adobe.com/flashplayer/
   Important! Make sure you clear the checkbox in the 'Optional Offer' section before you click 'Install Now.'
   
3. When your download has finished, close Firefox by clicking the 'Menu' button in the top right corner, and then clicking 'Exit.'
4. Open the Flash Player installer file you downloaded, and follow the prompts to install the new Flash Player on your computer.
5. Re-launch Mozilla Firefox.

If you are unsure about any of the steps above, please ask a parent or guardian to help you troubleshoot your Flash Player issues.

Still having issues? If you followed the directions above, and you are still experiencing problems with your Flash Player, please contact us here: https://www.poptropica.com/contact/contact-Poptropica.html.

Using Explorer?

1. Click the 'Tools' icon in the upper-right corner of Internet Explorer. (The icon looks like a cogwheel.)
2. In the pop-up menu that appears, click Manage Add-ins.
3. In the dialog box that appears, select Toolbars and Extensions.
4. In the list of Add-ons, look for 'Shockwave Flash Object' (another name for Flash Player). In the Status column, check to see whether Shockwave Flash Object is Disabled. If it is disabled, click the row for Shockwave Flash Object to highlight it.
5. In the lower-right corner of the Manage Add-ons dialog box, click Enable.

Using Safari?

Check the status of your Flash Player on Adobe's Flash test page: http://www.adobe.com/software/flash/about/

If your Flash Player is out of date, follow these steps to update it.

1. Download the up-to-date software from Adobe: https://get.adobe.com/flashplayer/
2. Important! Make sure you clear the checkbox in the 'Optional Offer' section before you click 'Install Now.'
3. When your download has finished, close Safari.
4. Open the Flash Player installer file you downloaded, and follow the prompts to install the new Flash Player on your computer.
5. Re-launch Safari.

If this still doesn't work, or if your Flash Player was already up-to-date, you may need to enable Flash in your browser preferences.

Enable Flash on Safari 9:

1. Open the 'Safari' menu and select 'Preferences.'
2. Click the 'Security' tab. Make sure the following boxes are checked.
   
   • Enable JavaScript
   • Allow Plug-Ins
3. Click 'Manage Website Settings'
4. Choose Adobe Flash Player.
5. Find 'When visiting other websites' and select 'Allow.'

For more help, try the Adobe and Apple sites.

Enable Flash on Safari 10:

Poptropica Keeps Freezing Up Free

1. Go to 'Preferences'
   
2. Select the 'Security' tab.
   

   Check the boxes for:

   • Enable JavaScript
   • Allow Plug-ins
3. Click Plugin-Settings on the security menu. It will open up a pop up that looks like this:
   
4. Select Poptropica from the menu above and select On.
5. Press Done.

Poptropica Keeps Freezing 2

For more help, try the Adobe and Apple sites.